بازشناسی و اولویت‌بندی عوامل موثر بر کاربست فناوری اطلاعات در ارزیابی عملکرد منابع انسانی کسب‌وکارهای دیجیتال ایران

نویسندگان

  • حسین حمزوی * گروه مدیریت دولتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران.
  • بنفشه فتوت گروه مدیریت، دانشکده مدیریت، موسسه آموزش عالی کار، قزوین، ایران.
  • سالار بحریه گروه مدیریت فناوری اطلاعات، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران.

https://doi.org/10.22105/msda.v3i4.89

چکیده

هدف: هدف از انجام این پژوهش، بازشناسی و اولویت‌بندی عوامل موثر بر کاربست فناوری اطلاعات در ارزیابی عملکرد منابع انسانی کسب‌وکارهای دیجیتال ایران بود.

روش‌شناسی پژوهش: پژوهش حاضر از نظر روش انجام، بر پایه تحلیل ماتریس اثرات متقابل ساختاری با رویکرد آینده‌نگاری راهبردی و از نظر هدف از نوع توسعه‌ای-کاربردی است. جامعه آماری این پژوهش از 35 نفر از خبرگان شامل اساتید دانشگاهی و مدیران کسب‌وکارهای دیجیتال ایران به روش هدفمند تشکیل شده است. داده‌های این تحقیق از طریق مطالعات کتابخانه‌ای، مصاحبه ساختاریافته و پرسشنامه کیفی امتیازدهی از صفر تا سه طبق ماتریس اثرات متقابل ساختاری جمع‌آوری شده و با نرم‌افزار آماری میک‌مک تجزیه‌وتحلیل شده‌اند.

یافته‎ها: یافته‌های این پژوهش نشان داد که عوامل یکپارچگی سامانه‌های ارزیابی عملکرد با سیستم‌ها و نرم‌افزارهای منابع انسانی و سازمانی، ارتقای شایستگی‌های دیجیتال منابع انسانی در کار با سیستم‌های ارزیابی عملکرد مبتنی بر فناوری اطلاعات، بهبود کیفیت زیرساخت‌های فناورانه در جهت اجرای پایدار و دقیق سیستم‌های ارزیابی عملکرد به‌عنوان تاثیرگذارترین عوامل موثر بر کاربست فناوری اطلاعات در ارزیابی عملکرد منابع انسانی کسب‌وکارهای دیجیتال ایران هستند.

اصالت/ارزش‌افزوده علمی: این پژوهش با رویکرد آینده‌نگاری راهبردی به بازشناسی و اولویت‌بندی عوامل موثر بر کاربست فناوری اطلاعات در ارزیابی عملکرد منابع انسانی کسب‌وکارهای دیجیتال ایران پرداخته و انتظار می‌رود که مدیران و رهبران کسب‌وکارهای دیجیتال در چارچوبی به عملیاتی‌سازی این عوامل بر اساس اولویت تعیین‌شده، در جهت بهسازی و توسعه کاربست فناوری اطلاعات در ارزیابی عملکرد منابع انسانی در کسب‌وکارهای دیجیتال بپردازند.

کلمات کلیدی:

فناوری اطلاعات، ارزیابی عملکرد، منابع انسانی، کسب‌وکارهای دیجیتال، رهیافت آینده‌نگاری راهبردی

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2025-12-27

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دوره 3 شماره 4 (2025): علوم مدیریت و تحلیل تصمیم

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حمزوی ح., فتوت ب., & بحریه س. (2025). بازشناسی و اولویت‌بندی عوامل موثر بر کاربست فناوری اطلاعات در ارزیابی عملکرد منابع انسانی کسب‌وکارهای دیجیتال ایران. علوم مدیریت و تحلیل تصمیم , 3(4), 402-421. https://doi.org/10.22105/msda.v3i4.89
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